OnlineDesk is an online outsourcing platform that puts employers and businesses in contact with a global network of freelancers. Any member can post a project, whether a short- or long-term job, and choose from skilled freelancers who offer bid proposals with rate quotes and time estimates for completing the work. It's a mutually beneficial arrangement.

Employers can have their pick of thousands of freelancers who have the exact skills needed to get the job done, without undertaking the expense and commitment of hiring full-time employees in person.

Freelancers can tap into a readily available source of constant part-time and full-time work opportunities from employers who are specifically seeking them out.

OnlineDesk is free to sign up, post a project, receive bids from freelancers, review the freelancer's portfolio and discuss the project requirements. If you are subsequently hired to perform that Service, a 10% fee of the total service price is charged. This is charged when the service is ordered by way of a deduction from the payment you receive.

1. Fill out a short signup form. You will be asked to create a unique username for identification in our system, provide a valid email address, and confirm that you have read our Terms and Conditions.

2. Confirm your email address. When you submit the registration form, we will send a verification email to the email address you provided upon signing up. Follow the link provided on the email to activate your Freelancer account.

3. Create your profile. Fill out your profile correctly and completely to let the OnlineDesk community know who you are as a person and what you're looking for professionally.

   Users with incomplete profiles will not be allowed to bid on projects. Here are a few tips to complete your profile and get noticed:

   • Be sure to upload a photo on your profile. It's much easier to recognize and relate to a face than a username.

   • You might want to consider using your full name or company name as your display name.

   • Your Professional Headline is a good place to make a solid first impression. It might be your company slogan or a list of the top skills you can offer to an employer. It should make other users want to know more about you.

   • Use the Summary section to give more details about yourself. This is your chance to really make your profile stand out from the crowd. Talk about your company mission or your work history. Highlight your skills and let people in the OnlineDesk.com community know why you're the best freelancer for the job.

The information you provide on your profile page will give other users an overview of your skills and/or needs. OnlineDesk.com does not share your personal and contact information on your Profile Details page.

You can gain a competitive advantage over your competition by tapping into a skilled global workforce on demand.

If you are a small business and can't afford to hire a full-time staff, don't fret! The power of OnlineDesk is available for small to medium businesses! Whether it's a website that needs building, business cards or stationery that needs designing, a product that needs to be designed or manufactured, or research that needs to be done, this is the place for you!

Thousands of skilled workers are ready to start working right now! All you need to do is post a project!

With OnlineDesk, you can work at home and tap into a global network of businesses and projects across a huge range of industries - the ultimate opportunity in job flexibility!

Work on what you want, when you want and where you want to! The lifestyle of a freelancer is taking off. By working as a Freelancer online, you can greatly increase your client base and job throughput.

To start, all you need to do is sign up and start bidding. It's FREE!

OnlineDesk does not offer any work, but we give you a system to find work.
Read the tips below on how you can use OnlineDesk to look for work:

• Make a good impression.
• Propose Milestones.
• Background check.
• Do not bite off more than you can chew.
• Stay on the site.
• Keep an eye out.
• Be accessible.

We’re taking a step further towards more authentic profiles on OnlineDesk.com. Your personal profile will showcase your true self and build more trust with your clients.

Profile Name

Your display name will now show your personal name. This encourages more employers to build trust, thus giving you the chance to land more projects.

Profile Name Conditions

Your name and initial of your last name will be used instead of your username in public areas, for example the OnlineDesk directory.

Your full name may only be used privately with users you have a relationship with, for example if the user is in your contact list or you have worked on a project with them.

Profile Logo

Your profile picture should be a high quality profile image of yourself. The recommended resolution is 280x280 pixels and the maximum file size is 2MB.

Professional Headline

This should specify the line of work that you do as a professional freelancer. You can use your work title, the areas of work that you specialize in, or your very own slogan or tagline (minimum of 20 characters).

Profile Summary

The summary should include a brief introduction of yourself, your skills and qualifications, and what you can offer or guarantee to potential clients for projects you’d like to complete.

Cover Picture

You can personalize your profile page by using a cover photo that complements your personal style. This can added only by users who are on a paid membership plan. The cover picture must be between 1920 and 3840 pixels, with a height of at least 550 pixels.

To edit your profile, follow these steps:

• Log in to your OnlineDesk.com account.

• Click your thumbnail profile picture at the upper right corner of your Dashboard.

• Select Profile.

• Click Edit Profile on your profile page.

• Click the profile section you want to update.

• Click Save.

User profiles enable in-page editing, so you can edit all your account information directly from your profile page.

No. Your username is permanent and cannot be changed.

Yes. Your display name can be change.

To close your account, follow these steps:

• Log in to your OnlineDesk.com account.

• Click your profile picture at the top right corner of your Dashboard.

• Select Settings .

• Select the Account tab.

• Click Close My Account.

• Specify your reason for account closure.

• Click Close my account.

There are several possible reasons for suspending a user's account:

• Posting contact information or links to contact information, in a project description, a bid or on the message boards. This is the most common reason for project removal and account suspension.

• Posting invalid or improper content in a project description, a bid, or on the message boards. This may include advertisements and illegal or inappropriate information.

• Posting a request to exchange funds between accounts without a valid project. Freelancer is not a money transfer service, and any such transactions will be reversed.

• Creating multiple accounts. Members can only have ONE Freelancer account, which they can use to both hire, and bid for, jobs.

• Your account balance has been negative for 15 days or more.

• Violating the OnlineDesk Terms and Conditions. This may also result in account termination. Please read and understand our Terms and Conditions before using the site.

If you believe your account has been suspended in error, please send an email to [email protected] using your registered email address.

There are several possible reasons for terminating a OnlineDesk account, including:

• Falsifying your identity or impersonating someone else's identity

• Incurring legal liabilities (actual or potential)

• Infringing someone else's intellectual property rights

• Engaging in fraudulent, immoral or illegal activities, and other similar reasons

• Violating the OnlineDesk Terms and Conditions

Please read and understand our Terms and Conditions before using the site.

You can browse and search for services on the Browse Services page.

A service can be ordered on the service view page by clicking Place Order.

Services can be paid using your OnlineDesk.com account balance or verified payment source (Credit Card, PayPal or Skrill, available in certain countries). Once payment is confirmed, your order will be created.

The payment is protected by the Milestone Payment System, so we recommend releasing the payment only when you are 100% happy with the work that has been delivered.

If the service delivered is incomplete or not what you were expecting, you have the option to dispute the payment.

All communications and information and file exchanges must be performed exclusively using OnlineDesk.com's Messaging System.

For best results, provide all instructions to the freelancer as soon as you order the service. This initial contact will help them to start working on your service and enable them to accommodate any special requests.

The service is delivered when the freelancer has completed the task(s) or delivered the files.

Once a service is ordered, it will be listed in your Work in Progress tab as an ongoing project. The freelancer can then submit their work through the Files tab of the project view page (service view page).

When transferring files, both freelancers and employers are responsible for scanning them for viruses and malware. OnlineDesk.com will not be held liable for any damages which might occur due to site usage or use of content or files transferred.

After a project is completed and the freelancer is paid the full amount of his or her winning bid (through OnlineDesk.com), the feedback system for that project will become available. You will be automatically redirected to the feedback form once you mark your project as completed.

A notification will also be posted on the Newsfeed section of your Dashboard page. Just click Give Feedback on the notification to leave your review and ratings for your freelancer.

Alternatively, you can use the feedback option by click on My Projects and selecting Feedback.

OnlineDesk provides a convenient and safe environment for service buyers (employers) and skilled workers (freelancers) around the world to conduct business. You can use the site to look for professional freelancers who can deliver the work you require, whether it be a short-term or long-term project.

Posting a project on the site is free!

To post a project, hover over Hire Freelancers and select Start a Project. For your convenience, you can just click this link.

You can read this tips before posting your project:

• Start by knowing what you need.
• Create a descriptive project name.
• Provide a detailed description.
• Select the required skills correctly.
• Consider your budget selection carefully.
• If you have examples of what you need, upload them.
• Allow enough time for bidding.
• Select the right options.

Hire a freelancer in 3 easy steps:

• Find a freelancer through the Browse Directory page.

• Click the freelancer's username to visit their profile page.

• Click Hire Me and complete a short form to offer them your project.

Alternatively, you can just click the Hire Me button beside the freelancer's username on the Browse Directory page

You can also hire Freelancers who have previously worked for you. Just go to your Contact List, hover over the username of the freelancer you want, and click the Hire Me button to fill out the form.

We do not allow projects with content that may harm the business operation or reputation of OnlineDesk.com or cause a possible loss of services of its suppliers. The fees incurred from these projects are non-refundable.

Below is a list of some of the projects that violate our Terms and Conditions:

• Hacking, reverse-engineering, skimming, cracking,clickjacking,decompiling, Cryptowall, or dropper software

• Advertisements

• Looking for work

• Creation, buying or selling of accounts

• Asking for/generation of likes, views, followers, reviews, votes, downloads, comments

• Money-transfer and money-exchange projects

• Captcha Projects - bypass, keylogger, etc

• Buying or selling of end products

• Selling of stolen scripts

• Craigslist projects

• Cloning

• eBay spamming

• School assignments, university projects, theses, dissertations, online exams, online interviews, etc.

• Falsification of documents

• Creation of bots for cheating, bypassing or circumventing of systems

• Javascript injection

• Silent doc exploit/FUD (fully undetectable)

• Racist or discriminating remarks

Please refer to ourTerms and Conditions and Code of Conduct if your project did not fall on any of above.

If you feel that we’ve made a mistake, please go to this link and click Live Support down the page.

Completely synergize scalable e-commerce rather than high standards in e-services. Assertively iterate resource maximizing products after leading-edge intellectual capital.

Changing your original project description after bidding starts is not allowed because freelancers base their bids on your description.

You may, however, put additional information, skills, and upgrades on your description to help freelancers better understand the project. You may want to consider this if you've forgotten to include some details of the work required or you want to change the instructions on your description. To know more, clik here.

To add information to the description of your posted project, you can follow these steps:

• Log in to your OnlineDesk.com account.

• Click My Projects.

• Select the Employer view.

• Select the Open for Bidding tab.

• Locate your project from the project list.

• Click the Action dropdown button, then select Edit.

You can also edit your project directly on its main page. Just click the ellipsis icon (...) next to the Management tab and select Edit. To know more, click here.

The existing project description cannot be removed nor edited. Your additional information will be posted along with the existing description. You can upload additional file attachments while editing as well.

To invite a freelancer, just go to their profile page, click the down arrow next to Hire Me, select Invite to Project, and choose the project you want to invite them to.

You can look for freelancers based on skills, country, or ratings through the Browse Directory page. To know more, click here.

You can send a private message (PM) to discuss any detail with potential freelancers. To send a private message, follow these steps:

• Log in to your OnlineDesk.com account.

• Click My Projects.

• Click the title of your project to go to its main page.

• Click Chat on the bid of the freelancer you want to contact.

A chat window will open once you click the Chat button. If the freelancer is online, they will be able to view the chat window and reply to you. If they are offline, your message will be saved in their Inbox, and they can access it once they log in to their account. To know more, click here.

When you're ready to award a freelancer or freelancers, follow these steps:

• Log in to your OnlineDesk.com account.

• Click My Projects.

• Click the title of your project to go to its main page.

• Click Award on the bid of the freelancer you have selected.

The chosen freelancer will have 36 hours to accept or reject the award before the offer expires. To know more, clickhere.

When the project is accepted, project fees will be deducted from the employer and freelancer and the project's bidding will be closed.

For some tips on choosing the best freelancer, we recommend reading these tips:

• Project Budget
• Project Timeline
• Freelancer’s Received Reviews/Feedback
• Proposal Quality
• Summary

No, you don't need to have the funds on your account before you award a freelancer. However, freelancers may request you to put up a Milestone Payment in part or in full before they start working. It is your discretion if you wish to create a Milestone Payment right after awarding your project.

Employers can cancel a project that has no pending or released payments. To cancel a project, follow these steps:

• Log in to your OnlineDesk.com account.

• Click My Projects.

• Click the title of your project to go to its main page.

• Click End Project (End Billing if your project is hourly).

• Select "My requirements have changed and I no longer require this work to be done" on the confirmation popup.

• Click Submit.

Projects that still have a pending Milestone Payment or invoice cannot be cancelled until the payments are settled or cancelled first. To know more, please click here.

Please be aware that we do not refund project fees. It's our part to introduce the two parties but the project's success still lies only between the employer and the freelancer.

If your project has not been awarded yet and you no longer want to continue it, you can close the project instead. To do this, just go to the project's page, click the ellipsis icon (...) and select Close.

When a project is deleted, no one will be able to view the project, its file attachments and any of its bids. The deletion removes the project from search engines the next time they re-index our site.

To delete a project, follow these steps:

• Log in to your OnlineDesk.com account.

• Click My Projects.

• Select the Employer view.

• Locate your project from your project list.

• Click the Action dropdown menu for the project, then select Delete.

Deleting a project is irreversible.

After a project is completed and the freelancer is paid the full amount of his or her winning bid (through OnlineDesk.com), the feedback system for that project will become available. You will be automatically redirected to the feedback form once you mark your project as completed.

A notification will also be posted on the Newsfeed section of your Dashboard page. Just click Give Feedback on the notification to leave your review and ratings for your freelancer.

Alternatively, you can use the feedback option by hovering over My Projects and selecting Feedback.

Employers have the following

• Re-award the project

• Cancel the project

• Repost the project

• Mark the project as Incomplete

The Incomplete Report will be posted on the freelancer's profile page as a review for the project.

To leave an Incomplete Report, go to the project's page, click End Project (End Billing if the project is hourly), select "The freelancer is unable to complete my project." and click Submit.

Please note that OnlineDesk.com recommends making every attempt to resolve any issues before submitting an Incomplete Report. If you find it necessary to leave this review, keep your comments at a professional level and refrain from derogatory statements.

After a project is completed and the freelancer is paid the full amount of his or her winning bid (through OnlineDesk.com), the feedback system for that project will become available. You will be automatically redirected to the feedback form once you mark your project as completed.

A notification will also be posted on the Newsfeed section of your Dashboard page. Just click Give Feedback on the notification to leave your review and ratings for your freelancer.

Alternatively, you can use the feedback option by hovering over My Projects and selecting Feedback.

Employers have the following

• Re-award the project

• Cancel the project

• Repost the project

• Mark the project as Incomplete

The Incomplete Report will be posted on the freelancer's profile page as a review for the project.

To leave an Incomplete Report, go to the project's page, click End Project (End Billing if the project is hourly), select "The freelancer is unable to complete my project." and click Submit.

Please note that OnlineDesk.com recommends making every attempt to resolve any issues before submitting an Incomplete Report. If you find it necessary to leave this review, keep your comments at a professional level and refrain from derogatory statements.

Freelancer opens the global job market to freelancers in all trades and professions. Our unique platform eliminates the need for expensive advertising and lets you offer your talents and skills to the world without ever leaving your home or office.

All you need to do is sign up, complete your profile, browse projects based on your skills, and place your bid to get the job.

To know more about starting work on the site, please read these tips:

• Bid on projects.
• Post your Services.
• Use Milestone Payments.
• Receive earnings.

Placing a bid on projects is free.

You can get hired without bidding on a project! Employers are able to create a custom project for you and hire you directly using the Hire Me feature on your profile page or from the Browse Directory page.

You have the option to either accept or reject an offered Hire Me project. To confirm it, just click Accept on your Dashboard notification for the offer. If you want a different payment amount, you can make a counteroffer, which the employer can either accept or reject as well.

The award time frame is within 36 hours, so you can contact the employer to discuss the project's work details and payment terms before the award expires.

Freelancer Services is an improved product where projects at a fixed price and duration can be signed up on by freelancers or "service providers" and offered to employers or "service buyers" who can place their orders for the services.

To know more, please click here.

Go to the Freelancer Services homepage, click on the service you want to provide, then click Become a Provider on the service view page.

You need to agree with the price that has been set for the service. When a service gets bought, a service provider gets selected and awarded with our proprietary selection algorithm, and a Milestone Payment is created right at the start.

There is no limit to the number of services you can offer as long as you meet the required criteria per service.

To become a service provider, you should have the following:

• a paid membership plan

• at least 5 freelancer project reviews for the skills of the service

• at least one of the required skills of the service on your profile

If you meet all the requirements, you will see “You are already a Provider of this Service” after clicking Become a Provider. If not, you will be shown the requirements you met and those you need to work on.

Once you become a provider of a service, the Become a Provider button on the service view page will be replaced by the Manage Services button. Just click it to manage all the services you are a provider of.

Alternatively, you can go to your profile page and click the My Services tab.

On the My Services page, you can also disable services that you no longer want to be selected in.

The option to create customized services is currently not available, but we are happy to consider adding new services. Just contact our Support team by clicking the Chat Now! button below this page.

When you find a project you'd like to bid on, click its title from the list of your searched projects to go to its main page. On the project's page, read the description carefully, and click Bid on This Project. Enter your bid amount and the number of days for delivery, choose an optional upgrade if you wish, and click Place Bid.

You need to complete your profile first before you can place a bid. You also need to have at least one of the required skills of the project to be able to bid. If you have not updated your profile or skills yet, the Complete Your Profile form will appear on the project page and assist you in the update.

Before placing your first bid, we recommend reading this tips:

• Read the project description thoroughly.
• Keep your bid clear and concise.
• Specify your terms clearly.
• Be competitive with your pricing.
• Do not oversell yourself.
• Proofread your bid before you submit it.
• Upload work samples to your portfolio.
• Protect your work.
• Try to respond promptly when the employer contacts you through a private message.

No. You can bid for free regardless of your profile level.

However, you only have a specific number of bids each month (bid limit), which you can use to bid for work on Freelancer. Your bid limit depends on your current profile level. You can view your bid limit at the lower right side of your Dashboard page.

You may be unable to bid on a project for the following reasons:

• You have no skills related to the project.

• You have used up your total number of bids.

• You need to complete your profile (add a profile picture, profile summary, and professional headline).

• You are banned from the Freelancer Directory.

If none of the reasons above apply, please take note of the project's title or ID and contact our Support team. Just click the Live Support button at the bottom of this page.

You may be unable to bid on a project for the following reasons:

• You have no skills related to the project.

• You have used up your total number of bids.

• You need to complete your profile (add a profile picture, profile summary, and professional headline).

• You are banned from the Freelancer Directory.

If none of the reasons above apply, please take note of the project's title or ID and contact our Support team. Just click the Live Support button at the bottom of this page.

After a project is accepted, you may only send a request to change your bid amount and the project duration to your employer.

Once a request is sent, your employer will have to approve it for the changes to be applied.

To modify your bid for an accepted project, follow these steps:

• Log in to your OnlineDesk.com account.

• Click My Projects.

• Click the project's title to go to its main page.

• Click Change My Bid under your bid amount.

• Indicate your new bid amount and/or the number of days for project completion.

• Click Submit Request.
  

Your employer will be notified of your request, and they can accept or reject it. To know more, click here.

Notifications in the form of Newsfeed updates and emails will be posted throughout the bid modification process in order to maintain good communication between the employer and freelancer.

Your employer will be notified on the following scenarios:

• After submitting the request form, your employer will receive the notification to either approve or decline the new bid.

• If additional fees are to be charged, your employer will be notified about the breakdown.

• Upon acceptance of the request, the employer will be notified with the confirmation of the change.

You will receive a Newsfeed update and email whether your employer accepts or rejects the bid change request.

If the new amount proposed is greater than the original bid amount, both the freelancer and employer will be charged additional project fees depending on their membership type.

If the new amount is less than the original bid, the project fees will remain unchanged.

Your bid limit is the number of bids you can use each month to bid for work on Freelancer.com. Your exact bid limit depends on your membership type:

• Level 1 Members get 8 bids per month.

• Level 2 Members get 15 bids per month.

• Level 3 Members get 50 bids per month.

• Level 4 Members get 100 bids per month.

• Level 5 Members get 300 bids per month.

• Premier Members get 1500 bids per month.

On OnlineDesk.com, your bids are returned to you periodically. This means that as you use your bids, you will be returned a bid at a set interval according to your profile level.

• Level 1 members earn 1 bid every 90 hrs.

• Level 2 members earn 1 bid every 50 hrs.

• Level 3 members earn 1 bid every 14.5 hrs.

• Level 4 members earn 1 bid every 7.5 hrs.

• Level 5 members earn 1 bid every 2.5 hrs.

• Premier members earn 1 bid every 30 mins.

You may deliver a project by any method agreed upon by you and the employer (as long as it is done within the site). You can upload and submit work Files through the Files tab of your project's page or your chat/messages.

To bookmark a project, click the Bookmark icon (half ribbon icon) at the rightmost part of the project listing or at the upper right corner of the Project Description.

To view your bookmarks, hover over Work and select Bookmarks

After a project is completed and you are paid the full amount of your winning bid (through OnlineDesk.com), the feedback system for that project will become available.

A notification will also be posted on the Newsfeed section of your Dashboard page. Just click Give Feedback on the notification to leave your review and ratings for your employer.

Alternatively, you can use the feedback option by hovering over My Projects and selecting Feedback. Look for your project on the list and click Rate Now.

Completion Rate is a measurement based on the volume of projects that have been successfully completed within the agreed time and the extent to which payments for those projects have been made through OnlineDesk.com's Milestone Payment System.

To achieve a high completion rate, freelancers should complete projects on time and ensure they are paid in full through OnlineDesk.com's Milestone Payment System. Using Milestone Payments is an excellent way to ensure payments are made in full when the work has been completed and provides the additional protection of our Dispute Resolution Service.

The Dispute Resolution Service is offered by Freelancer.com to users who wish to contest the return or release of an existing Milestone Payment. This service is offered only for users who have used the Milestone Payment System.

If an issue arises wherein you wish to negotiate the return or release of a Milestone Payment, you have the option to file a dispute.

In all circumstances, we still encourage users to resolve project issues or disputes between themselves rather than use this service. It is provided only as a last resort should parties be unable to reach an agreement

Any OnlineDesk.com user can file a dispute as long as their project has a related Milestone Payment.

To file a dispute, follow these steps:

• Hover overHelpand selectDisputes.

• On the Disputes page, clickCreate New Dispute.

• Select the project to dispute and the user.

• Tick the Milestone Payment to dispute. (You can file a dispute for all Milestone Payments in a project.)

• Describe your reason for the dispute in detail and attach any supporting evidence you may have.

• Enter the amount you are prepared to pay (if an employer) or wish to receive (if a freelancer) from the disputed Milestone/s. The amount can be between 0 and the total amount of the disputed Milestone/s.

From Stages 1 to 3, you are encouraged to attach any files that could support your claims.

Once you file a dispute, the other party will be given a number of days (4 if the other party is a freelancer, 14 if the other party is an employer) to respond to the dispute. If the party does not respond within the given timeframe, the dispute will close in your favor.

No. You can only dispute a Milestone Payment related to a project. Milestone Payments sent through the "Other reason" option cannot be disputed.

Furthermore, you cannot file a dispute for invoices.

Note:The Milestone Payment is the one being disputed, not the project itself.

No. You are free to submit evidence for your dispute only from Stage 1 to Stage 3. Once the dispute has proceeded to Stage 4 (Arbitration), further evidence will no longer be accepted.

No. All actions made on the dispute system are final, binding, and irreversible. You are advised to be very careful when pressing a button or typing an amount.

If you are unsure about what to do in your dispute, feel free to contact Support by clicking Live Support on this page.

No. All dispute verdicts are final, binding, and irreversible.

You can deposit funds to your Freelancer.com account using Credit Card, PayPal, Skrill, Bank Deposit, Bkash, Roket, Nogod, Upay, Ipay, Tcash, FastCash, Dmoney, Mycash Qcash.

To send a private message:

• Hover over My Projects and select Inbox.

• Select the message thread on the left pane of your Inbox.

• Type your message and hit Reply.

Employers are the only one who can start a conversation with their bidders. Freelancers will only be able to message an employer once the employer messages them.

To start a conversation, employers can go to their project's page, look for the bidder they want to contact and click the Chat button on their bid. If the freelancer is online, a chat window will appear to start the conversation. If they are offline, messages will be sent directly to the freelancer's Inbox, which they can read once they go online. To know more, please click here.

Employers can send a private message to any freelancer who placed a bid on their project.

Freelancers can send a private message to any employer with a project that they bid on if that employer has contacted them. Once the project is awarded, however, only the awarded freelancer can continue messaging the employer. Should the employer message another bidder after the awarding, then that bidder will also have a chance to reply to the employer.

To add an attachment through your Inbox, simply click the + Attach Files button and click Reply. Alternatively, you can drag and drop the file to the file attachment section. You may send multiple attachments at a time. Image files will display a thumbnail preview within the conversation.
You can also add an attachment through a chat window. Just click the clip icon on the right side of your chat box and upload the file.

To view your messages, hover over My Projects and select Inbox. From there, you can send and receive messages.

To view recent or unread messages, you can click the Messages icon beside your account balance at the top of your page. Once a list of your recent messages appear, you can select the message thread you wish to view.

Freelancer provides every user with a complete set of financial statements. We provide an Income Statement and a Balance Sheet summarizing all your financial activity on the site.

You can access your financial statements by hovering over your balance at the upper right part of your Dashboard and selecting Finances. Scroll down to theFinancial Position section to view your Income Statement and Balance Sheet

Your financial statements can either be viewed as consolidated financial statements or separately for each currency you operate with on the site. Please note that the consolidated financial statements are displayed in your default currency based on the exchange rate at the time you view the statement, not the exchange rate active at the time the transaction was recorded.

The Quick Stats table allows you to get a quick overview of some key stats on your performance on Freelancer.com over time. It includes metrics such as the Completion Rate, ongoing projects, and awarded projects of freelancers and the posted projects, ongoing projects, and hired freelancers of employers.

You can access both of them by hovering over your balance at the top of your Dashboard and selecting Finances.

You can view your Transaction History page by hovering over your balance at the upper right part of your Dashboard and selecting Transaction History.

The Transaction History page lists all your financial transactions on the site - site fees (e.g. membership fees, exam fees, etc.) and payments (e.g. Milestone Payments, invoices, fund transfers, etc.)

If you are experiencing issues with loading any page on the site, here are some basic troubleshooting steps you may follow:

• Clear the cache and cookies of your browser.

• Upgrade your browser to its latest version.

• Download and install a different browser like Google Chrome or Firefox as the site works best on these browsers.

• Log out and log back in to your account.

This problem may occur if cookies are disabled in your browser or if cookies from Freelancer.com are being blocked by your browser security settings. Please check your browser security settings and refer to the browser help files if necessary to resolve the issue.